Instek Digital offers comprehensive warranty services to its end-user customers. Under Instek Digital's general warranty policy equipment is guaranteed to be free from defects in workmanship or material for the applicable warranty period. Warranties vary depending on the product family and type of warranty purchased. The product must be registered online within 30 days of purchase to gain access to warranty service benefits.
Instek Digital extended warranty service packages provide easy access to technical expertise, hardware replacement, and auxiliary services that enhance and extend your warranty. Professional Services insure the successful deployment of your security system network.
Contact Instek Digital's sales for further details and pricing on these and other value-added services.
Warranty (effective for products shipped after October 1, 2009)
First Two Years
|3rd Year||4th Year|
|Unlimited technical website support||√||√||√|
|Software upgrade within the same major release*||√||√||√|
|Hardware and hard disk drives warranty||√||√||√|
|Advanced Replacement (not including S&H)||√||√|
|Annual charge(Based on List Price)||Free||6%||10%|
For Product Warranties greater than 4 years, please contact our sales team.
*Major Version Upgrade means upgrade of software from version R5.0 to R5.1, not R5.XX to R6.XX